Choice and consent
Collection and use of your personal information
Personal information is defined as the data used to identify or contact any particular entity. You will be asked to provide some personal information (elaborated below) whenever you will be using our website or services related to Congrea.
Type of personal information collected
While filling our “contact us” form, you will be asked to provide your name and email address. Whereas, while ordering our service we will ask for your first and last name, email address, physical address, contact number and billing details (e.g. credit card details). User must acknowledge that their billing details will also be shared with our third party payment processor.
While using our hosting service, our server will be collecting your browser information, type of operating system, domain name and IP address. Additionally, our server will store your session information such as, date and time of session and session length for the analytical purpose. We may also retain some information such as uploaded contents (e.g. presentations, videos and documents), messages that you store on your Congrea account and if enabled, recordings of your sessions or classes using Congrea .
Use of your personal information
The main motive in collecting your information is to enhance our services for you and personalize them. Moreover, there are several other objectives in the usage of your personal information which includes (but not limited to):
- Communication for updates or feedback on our services
- Analysis of the data for event-based improvements
- Future developments of our website and related hosting services
- Support and third-party services
- Maintaining account and your personal identity
- Administrative as well as promotional communication via email
- Protection against fraudulent or illegal activity
- Compliance with our partner contracts
Vidya Mantra will provide you with a notice containing all the primary and secondary reasons for the usage of your information for any other specific reason.
Sharing your personal information
We may share your personal information along with our affiliates, subsidiaries, third party service providers (e.g. Moodle, Amazon Web Services and payment processing vendors). Additionally, there may be several circumstances in which we will have to share the personal identification information of the users, which includes:
- During any merger, reorganization or change in control
- Responding to any legal request
- For defending our rights and safety related to our hosting services
- Safety of any individual
Wherever we propose to disclose your personal information to a third party not outlined above, we will be providing you with a notice that explains the circumstances in which we might disclose your personal information.
We use data from our Website for research, development, service support and improvements, and marketing purposes. Where possible, we will de-identify personal information when used for such purposes. We endeavor to share or publish user data from our Website in an anonymous aggregated form. Vidya mantra will never sell or transfer any of your personal information to any other secondary resources.
Cookies and Web-Beacons
While accessing our website and online virtual classroom session, we may place some small data files such as cookies and web beacons on your system to gather the information for authentication and session management. This information will include the date and time of your visit, your search history and session length.
We use both transients as well as persistent cookies, wherein transient aids in collecting the session information and persistent cookies stay on your system until you delete them. A cookie by itself will never tell any personal information, however, if the user chooses to furnish with the personally identifiable information, this information may then get linked with data stored in the cookie. The user may also set the browser notification on to get notified about receiving the cookie.
We also use web beacons (digital images) from time to time to monitor visitors behavior, count the total number of visits, manage cookies and your action to our email. We may also use analytics to study the efficiency of our services (including website and classroom session).
Blogs and Testimonials
Our website, www.congrea.com, and www.vidyamantra.com offers a publically accessible blog. The user must acknowledge that any information provided in this section can be viewed, read and collected by other viewers as well.
Along with your consent, we may post a testimonial provided by you which will be visible to other users or viewers. You can anytime update or delete your testimonial by writing us at firstname.lastname@example.org.
Storage and security of your information
We use data hosting facilities to provide the Website and our services. As a result, your personal information and data usage may be stored and managed through any of our data centers. To prevent unauthorized access, we have put in suitable physical, electronic and managerial procedures to safeguard the information from misuse, modification, interference, unauthorized access and disclosure. Where possible, we will take reasonable measures to de-identify your personal information.
We endeavor to take reasonable steps in appropriate circumstances to ensure that any third party service providers (that we engage with) do not breach the Privacy principles, including through contractual arrangements.
User must understand that any information transmitted over the internet can not be guaranteed as secure. However, we do take reasonable steps to prevent and safeguard the personal information provided by the user.
Opting out from our marketing communications
While registering yourself for our services, we may use your personal information to send you marketing as well as promotional information via email. You have the full authority to opt out or unsubscribe from these kind of communication. Once unsubscribed, we will make sure that our opt-out notices are clear and easy to take up.
Third Party Web-Links
Access to your personal information
The personal information we hold about you, is generally available only to you on your own account, other than in the event of temporary technical issues. For personal information that is not available on your account, you may request details of such personal information that we hold about you, in certain circumstances as set out in the Privacy Act. You can also request us to delete any of your personal information during the usage of our services related to Congrea.
Updating your personal information
Apart from the information stored in our archives, User has all the rights to change or update their existing personal information. You can email us at email@example.com for updation of your information, we will process the request within the time permitted by Law.